Arlo Essential Spotlight Camera Won't Connect To Wifi
Arlo Essential Spotlight camera is one of the most popular security cameras that exist today. It is easy to install, has a high-quality camera with a spotlight, and can be used both indoors and outdoors. However, one of the most common issues that Arlo users face is that the camera won't connect to wifi. This can happen due to several reasons, but fortunately, there are a few troubleshooting tips you can try on your own to resolve this problem. In this article, we will guide you through those steps.
Check the Wifi Network
The first and foremost step you should take is to check your wifi network. Ensure that your wifi network is working and there are no connectivity issues. The easiest way to do this is to try connecting another device, such as your smartphone or laptop, to the same network. If those devices connect successfully, then the wifi network is not the problem. If they don't connect, you may need to reset your wifi network, or contact your internet service provider for further assistance.
Check the Wifi Signal Strength
If your wifi network is working fine, then the issue may be the strength of the wifi signal. Arlo Essential Spotlight camera needs a stable and strong wifi signal to establish a connection. If the signal is weak or unstable, the camera won't connect.
You can check the strength of your wifi signal by walking around with your smartphone or laptop and seeing how many bars you get in the location where you want to install the camera. If the signal is weak, you may need to move your router closer to the camera, or consider adding a wifi extender or repeater to boost the signal.
Check the Camera's Battery Level
If your Arlo Essential Spotlight camera runs on battery power, check the battery level. If the battery level is low, the camera may not have enough power to connect to wifi. Charge the battery fully and try connecting the camera again.
Reset the Camera
If the above steps don't work, try resetting the camera. To reset the camera, follow these steps:
- Press and hold the reset button on the back of the camera for 10 seconds.
- The camera will reboot and reset to factory settings.
- Set up the camera again and see if it connects to wifi.
Check the App and Firmware Updates
If the camera still won't connect to wifi, check if there are any updates available for the Arlo app or camera firmware. Outdated software can cause compatibility issues and prevent the camera from connecting to wifi.
To check for updates:
- Open the Arlo app on your smartphone or tablet.
- Tap on the three horizontal lines in the upper left-hand corner.
- Select "Settings".
- Tap on "My Devices" and select your camera.
- Look for any updates available for the app or firmware.
- If updates are available, install them and try connecting the camera to wifi again.
Contact Customer Support
If none of the above steps work, then it's time to contact Arlo customer support. They have experts who can help troubleshoot the issue and provide a solution. Arlo customer support can be reached through email, chat, or phone, and they are available 24/7.
Conclusion
Arlo Essential Spotlight camera is a great security camera, but it can be frustrating when it won't connect to wifi. By following the troubleshooting tips we've outlined in this article, you can resolve the issue on your own in most cases. If the problem persists, don't hesitate to contact Arlo customer support for further assistance. Remember, a well-connected camera can give you the peace of mind you need to keep your home safe and secure.