Arlo Camera Will Not Connect To Base Station
Arlo cameras are an excellent addition to any home security system. They are easy to set up and provide peace of mind knowing that your home is being monitored. However, sometimes you may encounter issues with the camera not connecting to the base station. This can be frustrating, but there are several solutions that you can try to fix the problem.
Check Your Wi-Fi Connection
The first thing to check when your Arlo camera is not connecting to the base station is your Wi-Fi connection. If your Wi-Fi is down, then the camera cannot connect to the base station. Make sure that your router is plugged in and that the Wi-Fi signal is strong enough to reach your camera. If your Wi-Fi signal is weak, you can try moving your router closer to the camera or using a Wi-Fi extender to boost the signal.
Check the Camera Battery Level
If your Arlo camera is not connecting to the base station, you may want to check the battery level. If the battery level is low, the camera may not be able to connect to the base station. Make sure that your camera is fully charged, or replace the batteries if they are low.
Reset the Camera and Base Station
If your Arlo camera is still not connecting to the base station, try resetting both the camera and the base station. To reset the camera, press and hold the small button on the back of the camera until the LED light on the front flashes amber. To reset the base station, press and hold the reset button on the back of the base station until the power LED blinks amber. After resetting both devices, try connecting the camera to the base station again.
Check for Firmware Updates
Arlo cameras are equipped with firmware that needs to be updated regularly to ensure proper functioning. If your camera is still not connecting to the base station, check for firmware updates. To check for updates, log in to your Arlo account and click on the settings icon. Then select the camera that is not connecting, and click on 'Device Info'. If there is a firmware update available, click on 'Update' to install it.
Contact Arlo Support
If none of the above solutions work, you may need to contact Arlo support. They have a team of highly trained technicians who can help you troubleshoot any issues that you may be having with your camera. They can be reached by phone, email, or live chat. Make sure to have your camera's serial number and proof of purchase on hand when contacting support.
Conclusion
Arlo cameras are an excellent addition to any home security system, but sometimes they can encounter issues connecting to the base station. If you are experiencing this problem, first check your Wi-Fi connection, battery level, and firmware updates. If these solutions do not work, try resetting the camera and base station. If nothing seems to work, contact Arlo support. By following these steps, you can ensure that your Arlo camera is always connected to the base station, giving you peace of mind and a secure home.