Samsung Galaxy Book Pro 360 Camera Not Working
As an owner of the Samsung Galaxy Book Pro 360, the device has caught your attention because of its lightweight design, fast processing, and a versatile 2-in-1 hinge that allows for ease of use. The device has a 720p HD webcam that can rotate 360 degrees to capture stunning photos and videos. However, there are times when the camera on the Samsung Galaxy Book Pro 360 may stop working.
This article will discuss the reasons why your Samsung Galaxy Book Pro 360 camera may not be working and provide practical solutions to help you fix it.
Reasons Why The Camera on Your Samsung Galaxy Book Pro 360 May Not Be Working
Several factors may cause the camera on your Samsung Galaxy Book Pro 360 to stop working. These include:
1. Outdated Camera Driver
A camera driver is a software component that enables your computer to communicate with your Samsung Galaxy Book Pro 360 camera. If your camera driver is outdated, your computer may not recognize your camera or experience a connection error. Outdated drivers can cause your camera to malfunction.
2. Camera Connection Error
If your camera is not properly connected to your Samsung Galaxy Book Pro 360, it may not work. Your camera may get disconnected during use, or your camera cable may be damaged, which can lead to a camera connection error. The Samsung Galaxy Book Pro 360 camera is connected to your computer through a USB port, and a faulty connection can cause your camera to stop working.
3. Malfunctioning Camera Hardware
Manufacturers may encounter production errors, which can result in camera malfunctions. A malfunctioning camera hardware can cause your Samsung Galaxy Book Pro 360 camera to stop working.
How To Fix the Camera on Your Samsung Galaxy Book Pro 360
If your Samsung Galaxy Book Pro 360 camera is not working, there are several solutions you can try to help fix the issue. These include:
1. Update Your Camera Driver
You can update your camera driver manually through Windows Device Manager. Follow these steps:
- Press the Windows key + X on your keyboard and select "Device Manager".
- Select "Imaging Devices" and click on your Samsung Galaxy Book Pro 360 Camera.
- Right-click on the camera and select "Update Driver".
- Choose "Search automatically for updated driver software." Windows will search for and install the latest driver.
- Restart your computer and check if the camera works.
2. Check Your Camera Connection
If your camera cable is loose or disconnected, plug it back in, and ensure that it is connected securely. You can also try using a different USB port to check if the camera is recognized by your computer.
3. Restart Your Samsung Galaxy Book Pro 360
Restarting your Samsung Galaxy Book Pro 360 can help reboot any software issues that may be interfering with your camera functionality. Close all apps and click on the Start button, then click on the Power button and select Restart.
4. Contact Samsung Support
If you have tried all the solutions above and your Samsung Galaxy Book Pro 360 camera is still not working, contact Samsung Support. You can contact Samsung customer support via phone, email, or live chat.
Conclusion
When your Samsung Galaxy Book Pro 360 camera is not working, it can be an inconvenience, especially if you rely on it for video calls or other purposes. However, you should not worry because there are solutions to help fix the issue. By following the solutions provided in this article, you can easily restore your camera functionality.