My Ring Camera Won't Connect To Wifi
You may have just bought your Ring camera and were excited to use all the features it has to offer. Unfortunately, it can be frustrating when the device won't connect to the Wi-Fi network. This issue can happen for different reasons, such as weak Wi-Fi signals, incorrect login credentials, or firmware updates. In this article, we'll cover everything you need to know to troubleshoot and fix the problem.
What to Do Before Troubleshooting
Before you start troubleshooting your Ring camera, make sure you've followed the setup process correctly. The device should be properly powered up and placed within the recommended range of the Wi-Fi router. Check if the Wi-Fi signal in the area is strong enough to support the Ring camera. If not, consider adding a Wi-Fi extender or moving the router to a better location.
Check Your Network Settings
If you've double-checked the setup and the camera is still not connecting to your Wi-Fi, the next step is to verify the network settings. Go to the Ring app and check if you've entered the correct Wi-Fi network name and password. Keep in mind that passwords are case-sensitive, so make sure you enter them correctly. Try restarting the camera and the router and see if that helps.
Reset the Camera
If your Ring camera is still not connecting to Wi-Fi after checking the network settings, try resetting it. Press and hold the setup button on the back of the camera for 20 seconds until the LED light turns off. Release the button, and wait for about 30 seconds for the device to restart. Follow the setup process again and see if it connects to your Wi-Fi this time.
Update Firmware
Your Ring camera may be experiencing connection issues due to outdated firmware. Check if the device has any pending firmware updates, and if so, install them. Go to the Ring app, select your camera, and click on 'Device Settings'. If an update is available, click on 'Update Firmware'. Wait for it to complete, and then check if the camera connects to Wi-Fi.
Contact Ring Support
If you've tried all the steps above and your camera is still not connecting to Wi-Fi, contact Ring customer support. They have a team of experts who can assist you in resolving the issue. You can contact them through the Ring app, website or by phone.
Conclusion
A Ring camera is an effective way to monitor your home and loved ones. However, it can be frustrating when the device won't connect to Wi-Fi. By following the steps outlined in this article, you can troubleshoot and fix the issue quickly. Before contacting support, make sure you've checked the network settings, reset the camera, updated the firmware and tried moving the router closer to the device. With these steps, you'll be able to enjoy all the features that come with your Ring camera.
